- We now have motorhome parking in Paradis and Sandvigå - Read more here.
- From February 5, the user square changes its opening hours to Mon-Fri 07:40 - 12:00 and 14:00 - 15:00.
- Day passes for residential zones (tariff group 5736) can be purchased in EasyPark as an alternative to scratch cards.
Personal data is information that can be linked to you as a person. This may include your name and contact details, but also a lot of other information that can be linked to you more indirectly. In this privacy policy, you can read about which personal data we are responsible for processing. It is important for us that you know what kind of personal data we process, so that you can safeguard your rights under data protection legislation.
Treatment responsibility
Stavanger Parkering KF is the data controller for all processing of personal data where we ourselves determine the purpose of the processing of the information and the means we use for this. In this privacy policy you can read more about the processing Stavanger Parkering KF is responsible for.
If you have any questions about this privacy statement or the assessments we have made, please contact us at post@stavanger-parkering.no.
Stavanger Parkering KF has appointed a separate data protection officer whom you can contact if you have questions about how Stavanger Parkering KF processes personal data about you, or if you need help to exercise your rights in relation to Stavanger Parkering KF. The data protection officer has a duty of confidentiality. Roy Håland is Stavanger Parkering KF's own data protection officer.
You can contact Roy by phone: 40 76 52 81 or by e-mail: roy.haland@stavanger.kommune.no
We mainly process data about you in the following cases:
We may also receive information about you from others in the following cases:
Stavanger Parkering KF has an ICT operating model where we use external suppliers to operate and maintain our internal IT services, including case management/archive and video conferencing solutions. All infrastructure and data are located within the EU/EEA or countries that achieve an adequate level of protection in accordance with the EU Commission's decision.
Cookies and statistics
Cookies are small text files that are placed on your computer when you download a website. Some of the cookies are necessary for various services on our website to function. In order to provide our users with the best possible user experience on our website, we use analytics data that tells us about usage patterns on the website. To analyze the information, we use Google Analytics. Google Analytics uses cookies (small text files that the website stores on the user's computer), which register the user's IP address and provide information about the individual user's online movements. Examples of what the statistics tell us are: how many people visit different pages, how long the visit lasts, which websites users come from and which browsers are used. None of the cookies allow us to link information about your use of the website to you as an individual. Data associated with cookies is automatically deleted 14 months after registration. You can manage the use of cookies yourself (note: there should be a link to the cookie tool where the user can choose which cookies are allowed). The information collected by Google Analytics is stored on Google's servers in the United States. Information received is subject to Google's privacy policy.
An IP address is defined as personal data because it can be traced back to a specific hardware and thus to an individual. Stavanger Parkering anonymizes the user's IP address before the information is stored and processed by Google. Thus, the anonymized IP address cannot be used to identify the individual user (note: assumes that SP anonymizes IP in GA)
We have also developed a privacy-friendly statistics solution at https://stavanger-parkering.no. These statistics allow us to improve the information on the website. The statistics contain different variables, such as how many people have visited the various pages and when, how many times PDFs have been downloaded and what has been searched for in our search engine. Information is also stored about the types of device that are most used. All statistics are anonymous and cannot be linked to you as an individual. You can read more about cookies in use at https://stavanger-parkering.no and the statistics tool in our cookie declaration.
In addition, we use logs from the web server to generate statistics on visits to the website.
The processing basis for generating anonymous statistics is Article 6(1)(f) of the General Data Protection Regulation, which allows us to process data that is necessary to safeguard a legitimate interest that outweighs the individual's privacy. The legitimate interest is to improve and further develop information on our websites.
That feature has been removed and is now just a pure search function.
Processing of personal data in connection with Stavanger Parkering KF's case processing
When Stavanger Parkering KF has cases to process, for example through the imposition of control sanctions, complaints and deviation reports, applications for parking permits, studded tire fees and the like, we process personal data in order to perform our tasks.
Among other things, we process contact information and any other information that is necessary to perform our tasks. This may include information about offenses, photographs, documents and other documentation, information about employment relationships and the like. If we ask you questions in a case, we will inform you if there is a legal obligation to provide us with information, cf. the GDPR.
The legal basis for this processing is Article 6(1)(e) of the General Data Protection Regulation, which allows us to process data that is necessary for the exercise of official authority, cf. Articles 57 and 58 of the General Data Protection Regulation and Section 17 of the Public Administration Act.
If the inquiry contains or the case processing reveals special categories of personal data, the basis for processing is Article 6 (1) (e) of the General Data Protection Regulation, cf. Article 9 (2) (g), cf. Articles 57 and 58 and Section 17 of the Public Administration Act.
Processing of personal data in connection with Stavanger Parkering KF's case processing
When Stavanger Parkering KF has cases to process, for example through the imposition of control sanctions, complaints and deviation reports, applications for parking permits, studded tire fees and the like, we process personal data in order to perform our tasks.
Among other things, we process contact information and any other information that is necessary to perform our tasks. This may include information about violations, photographs, documents and other documentation, information about employment relationships and the like. If we ask you questions in a case, we will let you know if there is a legal obligation to provide us with information, cf. GDPR.
The legal basis for this processing is Article 6(1)(e) of the General Data Protection Regulation, which allows us to process data that is necessary for the exercise of official authority, cf. Articles 57 and 58 of the General Data Protection Regulation and Section 17 of the Public Administration Act.
If the inquiry contains or the case processing reveals special categories of personal data, the basis for processing is Article 6 (1) (e) of the General Data Protection Regulation, cf. Article 9 (2) (g), cf. Articles 57 and 58 and Section 17 of the Public Administration Act.
As a public body, Stavanger Parkering KF has a duty to keep records in accordance with section 10 of the Freedom of Information Act. All correspondence in connection with case processing is recorded. The main rule under section 3 of the Freedom of Information Act is that administrative bodies' case documents, records and similar registers are publicly available. This means that everyone can familiarize themselves with, among other things, the content of the correspondence we have recorded. This is unless the documents are to be exempt from public access, for example due to a duty of confidentiality.
Stavanger Parkering KF uses eInnsyn, which is an open, public search service where anyone can search and request access to letters and documents.
As a general rule, the parties in a case have a right of access to the case's documents in accordance with sections 18 et seq. of the Public Administration Act. Here, too, there are some exceptions, for example when employees report censurable conditions in their own workplace.
According to section 6 of the Archives Act, Stavanger Parkering KF, as a public body, has a duty to archive. This means, among other things, that case documents are stored in an archive indefinitely. All documents that have been filed are transferred to the National Archives in accordance with section 10 of the Archives Act after a given period of time.
The basis for this processing is Article 6(1)(c) of the General Data Protection Regulation, i.e. that the processing is necessary to comply with our legal obligations. In the case of special categories of personal data, the basis for processing is Article 6(1)(c) of the General Data Protection Regulation, cf. Article 9(2)(g).
If you call us by phone to make use of our counseling services, we will store your phone number and the time of the call. See separate section on telephone below.
We will also keep general statistics on which topics we receive guidance cases on according to the key choice the customer has chosen. This is ongoing.
This helps us to develop guidance material where it is most needed and to analyze trends. The statistics are kept in anonymized form. In other words, we do not write down the phone number, the name of the caller or which company the caller may represent. By looking at the time the statistics are recorded in relation to the time of the call (see separate section on telephone below), it is theoretically possible in some cases to see which caller has raised which topic. We therefore treat this as personal data. However, we will never make such a link.
The legal basis for this processing of personal data is Article 6(1)(f) of the General Data Protection Regulation, which allows us to process data that is necessary to pursue a legitimate interest that overrides the individual's right to privacy. Our legitimate interest is to know where guidance is most needed and to identify trends.
Individuals with special needs can send us guidance inquiries by e-mail. The purpose of processing personal data here is to provide a guidance service to people who, for various reasons, cannot call us. Such enquiries are deleted on an ongoing basis unless they are logged for case processing. The legal basis for this processing is Article 6(1)(e) of the General Data Protection Regulation, which allows us to process data that is necessary for the exercise of official authority, cf. Article 57(1)(b) of the General Data Protection Regulation and Section 11 of the Public Administration Act. If your enquiry contains special categories of personal data, the legal basis for processing is Article 6(1)(e) of the General Data Protection Regulation, cf. Article 9(2)(g), cf. Article 57(1)(b) and Section 11 of the Public Administration Act.
When you call us, your phone number will be stored together with information about when you called and how long the call lasted at Phonero, our provider of telephony services. The log is stored for three months. If a telephone call is linked to an individual case, a note may be written and logged after the call (see above about case management). There is no other systematic registration of telephone calls where the caller can be identified.
The log is stored in order to be able to follow up phone calls if necessary, for example to call people who have contacted us to provide clarifications or request more information.
The processing basis for this is Article 6(1)(f) of the General Data Protection Regulation, which allows us to process data that is necessary to safeguard a legitimate interest that overrides the interests or fundamental rights and freedoms of the individual. The legitimate interest is to be able to follow up telephone calls when necessary.
We use e-mail to perform our work tasks. E-mails we have received will be deleted when they are no longer necessary for our daily tasks. We request that special categories of personal data are not sent unencrypted by e-mail.
The legal basis for our processing of personal data in e-mails is Article 6(1)(e) of the General Data Protection Regulation, which allows us to process data necessary for the exercise of official authority, cf. Articles 57 and 58 of the General Data Protection Regulation and Section 17 of the Public Administration Act. If your encrypted message contains special categories of personal data, the legal basis for processing is Article 6(1)(e) of the General Data Protection Regulation, cf. Article 9(2)(g), cf. Articles 57 and 58 and Section 17 of the Public Administration Act.
We scan all incoming and outgoing emails for viruses and malware to ensure the integrity, confidentiality and availability of our systems that process personal data.
The processing basis for the scan is Article 6(1)(c) of the General Data Protection Regulation (GDPR). Stavanger Parkering KF has a legal obligation to ensure information security pursuant to Article 5(1)(f) and (32) of the GDPR. After a specific risk assessment, we have concluded that this measure is necessary for Stavanger Parkering KF to fulfill this obligation. We have also assessed that the processing of personal data does not go beyond what is necessary to fulfill the obligation.
Booking of lectures/information
Via the website, you can ask us to hold lectures or similar for your business. We will then ask for the name of a contact person and their contact details. The information is stored for the current and subsequent years. The purpose is to administer lectures, keep track of and follow up on completed lectures and prepare anonymous statistics for reporting and future priorities.
The basis for this processing is Article 6(1)(f) of the General Data Protection Regulation, which allows us to process data that is necessary for the purposes of a legitimate interest that overrides the individual's right to privacy. The legitimate interest is to administer, keep track of and follow up lectures and compile statistics.
Job seekers
If you apply for a job at Stavanger Parkering KF, we need to process information about you in order to assess your application. The recruitment process involves processing the information you provide to us through the documents you send us, including your application, CV, diplomas and certificates. In addition to any interviews, Stavanger Parkering KF may also conduct its own investigations, typically interviews with the job applicant's references.
Stavanger Parkering KF uses the job search portal for external recruitment through a framework agreement that administers applications for our vacancies.
In order to assess the submitted documentation, conduct interviews and call references, the legal basis for processing is Article 6(1)(b) of the General Data Protection Regulation. This provision allows us to process personal data when it is necessary to carry out actions at the request of the job applicant prior to entering into an agreement. By applying for the position and uploading documents, we consider that the job applicant is asking us to assess submitted documentation, conduct interviews and call references with a view to entering into an employment contract.
If we carry out our own investigations in addition to this, such as contacting someone who has issued a certificate, but who is not given as a reference, the processing basis for such investigations is Article 6(1)(f) of the General Data Protection Regulation, which allows us to process data that is necessary to safeguard a legitimate interest that overrides the interests or fundamental rights and freedoms of the individual. The legitimate interest is to find the right candidate for the position.
You do not have to provide special categories of personal data in your application or at interview. However, you can choose to do so.
Therefore, our basis for processing this data is Article 6(1)(c) of the GDPR, that the processing is necessary for compliance with a legal obligation, cf. Article 9(2)(b), that the processing is necessary for us to fulfill our obligations in the field of employment law in accordance with the law. In other cases, our basis for processing is Article 6(1)(a) of the General Data Protection Regulation, i.e. your explicit consent, cf. Article 9(2)(a). You may withdraw this consent at any time. Withdrawing your consent will not affect the lawfulness of the processing of personal data that took place before you withdrew your consent.
Job applications are stored in JobbNorge's job search system. General applications are deleted within 210 days and applications with employee or interview status are deleted within 300 days. Applicant lists and recommendations, as well as job applications at department director level, are transferred to our case and archive system and are retained and stored in accordance with archive legislation (see above on archive and public access legislation).
You can exercise your rights by sending us an e-mail to post@stavanger-parkering.no or a letter to: Stavanger Parkering, St. Olavsgate 6, 4005 Stavanger
You can also contact our data protection officer Roy Håland. You can contact Roy by phone: 40 76 52 81 or by e-mail: roy.haland@stavanger.kommune.no
You are entitled to a response without undue delay, and within one month at the latest.
We follow the Norwegian Data Protection Authority's guidance in relation to your rights to access your own information, correction of personal data, deletion of personal data, restriction of processing of personal data and protest against a processing of personal data.
You can request a copy of all data we process about you.
Read more about the right of access here: https://www.datatilsynet.no/rettigheter-og-plikter/den-registrertes-rettigheter/rett-til-innsyn/
You can ask us to correct or supplement information that is incorrect or misleading.
Read more about the right to correct or supplement information: https://www.datatilsynet.no/rettigheter-og-plikter/den-registrertes-rettigheter/rett-til-retting/
In certain situations, you can ask us to delete information about yourself.
Read more about the right to erasure: https://www.datatilsynet.no/rettigheter-og-plikter/den-registrertes-rettigheter/rett-til-sletting/
In some situations, you can also ask us to restrict the processing of data about you.
Read more about the right to restriction: https://www.datatilsynet.no/rettigheter-og-plikter/den-registrertes-rettigheter/rett-til-begrensning/
If we process data about you on the basis of our duties or on the basis of a balancing of interests, you have the right to object to our processing of data about you.
Read more about the right to protest: https://www.datatilsynet.no/rettigheter-og-plikter/den-registrertes-rettigheter/rett-til-a-protestere/
If we process data about you on the basis of consent or a contract, you can ask us to transfer data about you to you or to another data controller.
Read more about the right to data portability https://www.datatilsynet.no/rettigheter-og-plikter/den-registrertes-rettigheter/rett-til-dataportabilitet/
We hope you will let us know if you think we are not complying with the rules in the Personal Data Act. Please feel free to let us know first through the contact or channel you have already established with us. You can also contact our data protection officer to seek advice and guidance. The data protection officer has a duty of confidentiality if you wish to report something in confidence.
You can also complain about our processing of personal data. You do this to Stavanger Parkering KF, but the complaint will be forwarded to Stavanger Municipality to process the case.